BUSINESS FEED

Harvey Mackay: Here's more ways to improve your job performance

By HARVEY MACKAY United Feature Syndicate on Jul 28, 2013, at 2:24 AM  Updated on 7/28/13 at 4:06 AM



Column - Harvey MacKay

Harvey Mackay: 'Pairing' down to the basics

No one ever accused Larry Winget of mincing words. Larry, who is often referred to as the Pitbull of Personal Development, wouldn't take kindly to it anyway.

Harvey Mackay: Hallmarks of an effective leader

I WILL GO to the ends of the earth to find ways to improve communication and salesmanship, so I was delighted to be invited to Israel in July to be briefed by the creme-de-la-creme of Israel's intelligence community.

CONTACT THE REPORTER

Harvey Mackay


Email

A few weeks ago I wrote a column about what you can do to get better at your job. I have some additions to my original list, which included improving time management, getting organized, staying positive, writing goals, compromising, developing confidence, exercising mind and body, using mentors and coaches, practicing public speaking, improving your relationship with your boss and learning to love feedback.

Add these ideas to your list. Just remember, the biggest room in the world is the room for improvement.

Be more resourceful. Resourcefulness - using your brain to think outside the box and get the information you need or the project accomplished - is one of the traits that I really admire in people. Resourcefulness is a real asset for anyone trying to get the edge over the competition, whether it's finding a job, keeping a job, making customers happy or landing a new account.

Forge strong relationships. People aren't strangers if you've already met them. The trick is to meet them before you need their help. A well-developed network is essential for any job.

Anticipate needs. This includes those of your department and your boss. Be a reliable source for your supervisor and team and provide solutions. Do your research. Study the industry. Follow through and stay available. If you contribute to your supervisor's success, you will position yourself as a team player and a dependable, valuable employee.

Delegate to elevate. Delegating is a key management skill, but managers often mistake delegation for passing off work. Failing to effectively delegate wastes your time, as well as the company's time and resources.

Listen to learn. Listening is a critical skill in everyone's life. If you want to be heard, you must know how to listen. We spend 45 percent of our waking time listening, yet we forget 50 percent of what we hear. Being a good listener can make or break a career.

Be a better team player. Teamwork is consciously espoused but unwittingly shunned by most people in business because they are afraid it will render them anonymous or invisible. Nothing could be further from the truth. Working together is critical for success.

Encourage co-workers. Tell someone that they are stupid or dumb or bad at something, and you have destroyed almost every incentive to improve. However, encourage that person and he or she will work tirelessly to excel. A person may not be as good as you tell her she is, but she'll try harder thereafter and achieve even more.

Spread enthusiasm around. Encouraging words have tremendous power. Things you hear and read affect your actions. Don't let others take away your dreams and wishes.

Reap rewards from volunteering. People who do volunteer work and help other people on a regular basis have a healthier outlook on life. They are more inclined to be go-getters and consistently report being happier. They also develop new skills like raising money, dealing with rejection, communicating and negotiating.

Stay humble or stumble. Humility is becoming a lost art in an era of self-promotion and making sure you get all the credit you deserve. Humility is not difficult to practice. It doesn't involve downplaying your achievements. It does mean that you realize that others have been involved in your success and you are prepared to be involved in theirs. You start by giving credit where it is due. As humorist Will Rogers said, "Get someone else to blow your horn and the sound will carry twice as far."

Always be productive. Arrive to work on time or, better yet, early. Don't procrastinate. Don't let work sit on your desk for days on end. Let's face it ... given a choice, people will perform the least important task first and the most important last - if at all. That's why "one of these days" becomes none of these days.

Mackay's Moral: Most people strive to be better off, but few strive to be better.



Harvey Mackay is the author of the New York Times best-seller "Swim With the Sharks Without Being Eaten Alive." To send him a question or comment, go to tulsaworld.com/mackayfeedback.

Original Print Headline: Work to get better at your job
Column - Harvey MacKay

Harvey Mackay: 'Pairing' down to the basics

No one ever accused Larry Winget of mincing words. Larry, who is often referred to as the Pitbull of Personal Development, wouldn't take kindly to it anyway.

Harvey Mackay: Hallmarks of an effective leader

I WILL GO to the ends of the earth to find ways to improve communication and salesmanship, so I was delighted to be invited to Israel in July to be briefed by the creme-de-la-creme of Israel's intelligence community.

CONTACT THE REPORTER

Harvey Mackay


Email

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