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How long does it take to cook an omelet?
Published: 4/14/2008 1:30 PM
Last Modified: 4/14/2008 1:30 PM


Apparently more than an hour if you're at the Cheesecake Factory and the dining room is half full.

We ordered two omelets, and after about 50 minutes we asked the server if he might check on the order. He returned to say "there was a problem" getting the omelets out.

When they did arrive, we asked what the problem had been. "The kitchen was backed up," he said.

Never mind we saw more complicated orders served to diners who arrived after we did. Never mind that the nice couple seated next to us received their Chicken Madeira IN 12 MINUTES!

We still enjoyed the omelets. We still purchased two pieces of cheesecake to take home. And we still tipped the server 10 percent -- an insult, yes, but generous under the circumstances.

Off the top of my head, I can think of three or four better ways the server could have handled this. Can you?



Reader Comments 6 Total
BobInTulsa (5 years ago)
Within minutes of taking your order, the server should have come back to your table and said, "The laying hens have stepped out for a while, but the rooster is still here. May I suggest the Chicken Madeira?"
BobInTulsa (5 years ago)
Within minutes of taking your order, the server should have come back to your table and said, "The laying hens have stepped out for a while, but the rooster is still here. May I suggest the Chicken Madeira?"
Saul (5 years ago)
Sounds like the server went back and asked if there was any such think as a "cheese cake" omelet! LOL!
Brenda Stewart (5 years ago)
Haven't been yet simply because they are always so packed. Sounds like it hasn't gotten any better. They could definately do a better job of managing the tables they are serving. Sounds like the order got lost in the kitchen. They should have comp'd dessert.
Phil (5 years ago)
We tried the omelets, also. It took forever. The omelets came one at a time, then we had to ask for the bread. The server ask us what kind of bread we wanted after going to the kitchen to ask if a bread came with the omelet.

Don't know if it is the server or the kitchen, but omelets take forever. It seems that is not one of the things prepared ahead.

Apologies were not given therefore, we will not patronize the Cheesecake again. Our son and his family love it.
Flea (4 years ago)
There have been several times, with a really delayed order, that the server has said, "I'm so sorry - I forgot to get that order in," or "So sorry - they forgot that one in the line up." I understood that. Not a big deal. And have been comped the dessert or a percentage taken off. Ugly of them not to do something to compensate.
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Table Talk

Tulsa World restaurant critic Scott Cherry is in his second tour of duty with the Tulsa World. He was a sports writer during his first stop, covering college football and basketball. Since returning to the World in 1992, he has been the food writer and now restaurant critic and wine columnist.

Cherry Picks, the Tulsa World restaurant guide, is where you can best see all of his reviews, formatted for your phone, tablet or desktop computer. Check it out at tulsaworld.com/cherrypicks.

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