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Retail horror stories
Published: 8/31/2009 3:59 PM
Last Modified: 8/31/2009 3:59 PM

Despite more than a decade writing about stores, I've never worked in retail. Although I do have a fondness for folding cashmere sweaters at Dillard's. Hmm ...

Anyway, my cousin Jennifer in Texas just told me this story from when she was an assistant manager atTalbot's, had to share:

"We had to accept any return. Any," Jen said. "The woman brought in a pair of pants to return. She wanted a full refund after she had already cut them off and turned them into shorts. She also used the left-over fabric for a scrunchie she was wearing in her hair. She did get the full refund and walked out with that crazy pant fluff in her hair."

Do you have a funny or scary retail-related story you'd like to share? Please do -- just keep 'em clean(ish).

Peace, love and crazy pant fluff ... xoxo

P.S.: My story on "Retail Hell" runs in Tuesday's Scene section, hence this bloggety-blog post. Just FYI.



Reader Comments 1 Total

mamamany (3 years ago)
i worked at a mall in RI. Womans section: alfred Dunner, worthington....you get it. A big gruff man kept picking up stuff and puttingthem down. You know where i'm going with this. But 25 yrs ago...I was 18 or so...had no idea what crossdressing was. He said he wanted them for his wife. ironically enough she was the same size as him( fat) same shoes size (mens 11) and same dress size so why not just get him a dress in his size so he can try it on for his wife! :-)
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Living Wright

While other kids were watching "The Smurfs," Scene Writer Jason Ashley Wright was tuned in to "Style with Elsa Klensch." By fourth grade, he knew he wanted to write, and spent almost three years publishing a weekly teen-oriented magazine, Teen-Zine -- circulation: 2. After earning a degree in journalism from the University of Southern Mississippi, he became the medical reporter and teen board coordinator for the Hattiesburg (Miss.) American, a Gannett newspaper. Eight months later, with visions of Elsa dancing in his head, he applied for the fashion writer position at the Tulsa World, where he began working on Aug. 3, 1998. He is now a general assignment reporter for Scene.

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