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Flying the Unfriendly Skies
Published: 7/8/2007 2:26 PM
Last Modified: 7/8/2007 2:26 PM

Air travel continues to be the most unpleasant part of any trip as delays skyrocket and service continues to decline.
In recent weeks, air trips to Los Angeles, Las Vegas and Pittsburgh were marred by delays and service which is in decline.
That's not to say there aren't good folks in the airline industry.
For instance, service and civility among the employees of Southwest Airlines continues to be the standard.
Even when faced with delays, an explanation was given and attempts were made to fix the problem and keep travelers informed.
I'm not here to complain about air travel. There's plenty of it from everyone.
However, if folks would just let us know why we're delayed and how they are going to do everything possible to fix it, then I'm fine with it.
It isn't cheap to fly. And, this time of year, I'm usually on a plane by my choice (for a vacation trip).
So, a little understanding that air travel has never been more difficult and frustrating would be appreciated.
I don't need a full hot meal and silverware. I really am fine with the honey roasted peanuts.
What I want is a reason why we're still sitting at the gate an hour after we were supposed to leave.




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Klein's Korner

Tulsa World senior sports columnist John Klein is in his fourth decade of covering sports. He started his newspaper career at The Daily Ardmoreite in 1977 and moved to the Tulsa World in 1978. He served 10 years as sports editor for the Tulsa World before being named to his current position in 2005. He also spent five years as the Southwest Conference beat writer for the Houston Post. He has won many writing awards and is a former Oklahoma Sports Writer of the Year.

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