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AT&T ups rates for Internet

 
By D.R. STEWART World Staff Writer
Published: 2/8/2008  2:10 AM
Last Modified: 4/7/2008  10:03 PM


Correction
This story incorrectly described the conditions of a $10-a-month DSL service offer from AT&T. The $10 service is available to qualifying customers in all 22 states, including Oklahoma, where AT&T provides local telephone services. The $10 service is only available online and to new, qualifying customers. The offer expires Dec. 29, 2009.


Cox Communications now has a competitive advantage in two broadband service classes.

AT&T Inc., the nation's largest telecommunications provider, is increasing high-speed Internet rates from 20 percent to 33 percent in Oklahoma and a dozen other states, company executives said Thursday.

The new rates will be effective Feb. 16 for new customers and March 1 for existing customers, officials said.

"The price increase reflects the value of the service and the fact demand and usage have grown at a record pace," AT&T spokesman Andy Morgan said in a telephone interview.

"Four years ago, less than 25 percent of U.S. households had broadband. Today, 50 percent of U.S. households have broadband."

AT&T's rate increases will affect four classes of broadband service:

  • Basic Digital Subscriber Line (DSL): now $14.99 a month for 768 kilobits-per-second (kbps) speed, will increase 33 percent, to $19.95;
  • Express DSL: now $19.99 for 1.5 megabits-per-second (mbps) speed, will
    rise 25 percent, to $25;
  • Pro DSL: now $24.99 for 3.0 mbps speed, will increase to $30;
  • Elite DSL: now $34.99 for 6.0 mbps speed, will go up to $35.

The rate increases and the popularity of broadband leave Cox Communications, AT&T's major telecommunications competitor in Oklahoma, with a competitive advantage in two broadband service classes.

In the Cox Economy tier, which offers 768 kbps speed, Cox's rate is $9.95 a month, $10 less than AT&T's new rate for the same speed.

The Cox Value tier, offering speed of 1.5 mbps, is $19.99 a month, $5.01 cheaper than AT&T's new rate for identical service.

Cox's other two broadband service classes, Cox Preferred and Cox Premier, offer higher speeds than AT&T's fastest broadband service.

Cox Preferred, at 9.0 mbps for $29.64 a month, is three times faster than AT&T's 3.0-mbps Pro DSL, which will sell for $30 a month after the rate increase.

Cox Premier's 15-mbps service for $44.64 a month is more than twice the 6.0-mbps speed of AT&T's Elite DSL, which will be priced at $35 following the rate increase.

Cox spokeswoman Christine Martin said Cox Value tier subscribers also may upgrade their service speeds for six weeks a year for free.

Cox Value subscribers can receive 9.0-mbps Cox Preferred service for a week at a time six times a year by logging on and clicking "Speed Preview." For the next week, Cox Value customers will have access to Cox Preferred service automatically, Martin said.

"We wanted our Value tier Internet customers to get a glimpse of the many services and advantages associated with our Preferred tier," Martin said.

"Cox is committed to providing the best value on the best products in the marketplace. We are proud to have the fastest Internet in Oklahoma and the best price for any speed."

Not all of AT&T's 14.2 million broadband customers -- 25 percent of the nation's 57 million broadband subscribers -- will be affected by the rate increases.

AT&T's broadband customers in nine southeastern states will be exempt from the rate increases as the result of an agreement with the Federal Communications Commission.

The FCC imposed a broadband rate freeze of $10 a month for 768-kbps service until 2009 in the nine states as a condition for approval of the merger between AT&T and BellSouth Corp.

The nine states are Georgia, Florida, Alabama, Mississippi, Louisiana, Tennessee, North Carolina, South Carolina and Kentucky.

The nation's 57 million broadband subscribers are up 75 percent in number from the 32.5 million subscribers in 2004, according to the Telecommunications Industry Association.

TIA says broadband growth is particularly impressive because there were only 5 million broadband subscribers in 2001.


D.R. Stewart 581-8451
don.stewart@tulsaworld.com

By D.R. STEWART World Staff Writer

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Report Comment
Sue, (2/8/2008 11:44:24 AM)
Not sure where you got the rates for Cox HSI, but boy are you wrong.
Report Comment
Marie, Tulsa (2/8/2008 12:00:13 PM)
The rate that is quoted in this article for preferred is what I pay each month. I get a discount on my internet because I am in a bundle. I'm assuming that is the prices being quoted.
Report Comment
Larry, Tulsa (2/8/2008 1:13:44 PM)
if you go to cox's website, their prices are right but the quoted speeds are waaaaaaaaay lower than in this article. Preferred is 7Mbps not 9Mbps and they don't offer the premier 15Mbps. Where in the world did the TW get this data??
Report Comment
Larry, Tulsa (2/8/2008 1:19:56 PM)
also, Cox's Value 1.5 Mbps rate requires their telephone service as well.
Report Comment
dave, (2/8/2008 2:13:55 PM)
How much did Cox pay for this advertising?

You only see prices like that when you pay for other "bundled" services, so this is misleading.

Also, the $10 AT&T DSL is available to *any* AT&T customer, not just those in other states. Read the report at broadbandreports (dot)com and search for shownews/84875
Report Comment
us, tulsa (2/8/2008 2:16:59 PM)
This is misleading to the point that it should be retracted or appear tin the "corrections" column.
Report Comment
Amy, Tulsa (2/8/2008 2:20:25 PM)
I actually pay less than for my Cox internet that what the article shows, but that is because I bundle my service. I easily get 9 Mbps. Article seems more than correct to me.
Report Comment
Larry, Tulsa (2/8/2008 3:58:39 PM)
I just called Cox and she told me those speeds weren't available. The fastest they offer is 7 Mbps. She didn't know where those prices came from either.
Report Comment
Stephen, Tulsa (2/8/2008 10:43:35 PM)
Larry - I am guessing you must not live in the Tulsa metro area then. Because Cox in Tulsa offers their medium level internet service (called Preferred I believe) at 9 Mbps with PowerBoost. And Premier is 15 Mbps with PowerBoost. Clear as day on their website.
Report Comment
Janet, Tulsa (2/9/2008 6:38:35 AM)
I called Cox to check on this because I have their preferred speed internet. I have their phone and cable as well so I pay what is listed for that speed. I was advised the 9Mbps and 15 Mbps are because of the powerboost feature (which is free and AT&T does not have). Even without the discounts I think it's still a better deal than AT&T-their fastest speed is 6 Mbps which is lower than Cox's second fastest speed. I think any service provider is going to give you a discounted price to get you to call and check. It's the same when you see a car advertised for 9,999-you are actually going to pay more once everything's figured in.
Report Comment
Chuck, Tulsa (2/9/2008 9:56:45 AM)
Price and speed aside, Cox's customer service is top! Every time i called ATT with a problem they just screwed up my service instead of fixing it. Cox has been flawless since it was installed and the few problems i have, broken line caused by ice storm, has been fixed promptly and professionally. Thank you Cox for taking the extra time to make sure customers are #1!!!
Report Comment
Kenny, Oklahoma City (2/9/2008 12:19:06 PM)
I assure you that cox offers the premier service level as I personally subscribe to it. and even with 5 computers and 2 game consoles i still regularly check my speeds and get at least 12-19Mbps
Report Comment
Cox Employee, Tulsa (2/9/2008 2:07:09 PM)
The prices that are quoted in this article are correct if you have a BUNDLE, and the speeds are 7-9 and 12-15 due to the POWERBOOST. If you have digital cable, internet, AND phone with COX you do get special pricing for internet as well as some phone services.
Report Comment
Amy, (2/9/2008 5:06:46 PM)
Makes sense since the prices quoted in the article for AT&T are also their DSL prices when bundled with their phone. AT&T's DSL prices without phone are even much higher than what is in the article. Sounds like D.R. Stewart did his homework and compared apples to apples.
Report Comment
Jared , Oklahoma City (4/8/2008 10:32:19 AM)
An article like this truly shows you how in the dark At&t customers are. Most have no clue that are paying the same, if not more, for services that are inferior. Cox has not won JD Power & Associates awards 3 years in a row for nothing!
 

 
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