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Consumers rein in credit


A recent survey showed 55 percent of respondents planned to avoid charging holiday purchases this year.  Of those who do use credit cards, 74 percent plan to pay them off immediately. Daryl Wilson/Tulsa World
A recent survey showed 55 percent of respondents planned to avoid charging holiday purchases this year. Of those who do use credit cards, 74 percent plan to pay them off immediately. Daryl Wilson/Tulsa World

By PHIL MULKINS World Staff Writer



Vote on the biggest stories of the decade and leave your predictions for the coming decade.

The first decade of the aughts saw the government go hog-wild at the loan window and the governed go from rooters to savers.



Early this month the Federal Reserve released data showing credit card debt fell for the 13th consecutive month in October. Its Consumer Credit Report also revealed revolving credit, the majority of which is credit card debt, decreased at an annual rate of 9.3 percent in October — $88 billion since October 2008, from $976.1 billion to $888.1 billion, said Bill Hardekopf, CEO of LowCards.com.

Another credit card statistic shows the credit card payment delinquency rate is also dropping. The delinquency rate, which shows loans that are 30 days or more past due, was 1.10 percent in the third quarter of 2009 and is expected to fall to 1.07 percent by year's end. By December of 2010, TransUnion predicts that 90-day delinquencies will drop to 1.04 percent.

"The overall decrease of credit card balances is a very good sign for consumers. Perhaps they have taken charge of their credit card and are paying down some of their debt. Another factor seems to be they are upset at the very high interest rates and fees that credit card issuers have put on their accounts throughout 2009 and are shying away from using their
cards," said Hardekopf.

In November an online poll of 8,500 consumers, conducted on the National Foundation for Credit Counseling's Web site, tulsaworld.com/nfcc showed consumers are more concerned about paying down existing debt load than they are with holiday spending. Weighed in as follows, the poll asked, "If you had an extra $500, would you "

Pay down existing debt — 77 percent, put it in savings — 14 percent, use it for holiday expenses — 7 percent or spend it on yourself — 2 percent.

"The current economic climate has apparently become very real to the American consumer," said NFCC spokeswoman Gail Cunningham. "The survey results strongly imply consumers are no longer comfortable carrying debt. If there's a silver lining to the financial meltdown, it is that consumers are now becoming more engaged with their personal financial situations and are doing something about it."

The foundation's October survey showed 68 percent of consumers intend to pay for holiday purchases with cash, again indicating they are reluctant to use credit cards. This is consistent with emerging data indicating a shift from credit cards to cash or debit cards. The shift can be attributed to consumer awareness, lack of credit access because of lowered credit lines and closed accounts and a decrease in credit card solicitations by issuers.

The National Retail Federation's 2009 Holiday Consumer Intentions and Actions Survey showed only 28.3 percent of holiday shoppers plan to use credit this year compared to 31.5 percent a year ago — a 10 percent decrease. This is further underscored by a recent USAA survey (United Services Automobile Association at tulsaworld.com/USAA serving banking, investing and insurance needs of "active, retired and honorably separated officers and enlisted personnel of the U.S. military"). It showed 55 percent of respondents are planning to avoid charging their holiday purchases. Among the shoppers who plan to use their credit cards, 74 percent plan to pay off their balances immediately.

"But credit card issuers may be responsible for much of this drop in revolving credit," said Hardekopf. "Issuers have closed many credit card accounts and have tightened approval rates, making it harder for some consumers with marginal credit to qualify for a credit card. Issuers have cut the credit limits on many customers."

An FICO (see tulsaworld.com/myfico) study showed credit card issuers cut limits for 58 million cardholders for the 12 months ended in April 2009. Issuers are continuing to cut limits to reduce their risk of lending money. Right now, consumers aren't consuming, and lenders aren't lending as they used to.

Credit Counseling Centers help people manage debt

“In the 1990s, people did whatever it took to keep their mortgages current,” said Margo Mitchell, president and CEO of Credit Counseling Centers of Oklahoma. “Now they are more likely to skip mortgage payments to pay off credit card debt.

People have gone from the phase of being comfortable carrying high debt to the phase of working to pay down the debt and not take on any additional debt.” She provided four examples — and one non-success story.

Accountant: He and his wife amassed $80,000 in credit card debt after adopting two children and adding on to their home. He lost his job, and they signed up for an agency “debt management plan” (DMP) that allowed them to meet basic living expenses while paying their debt in five years.

They avoided bankruptcy and kept a high credit score.

Registered nurse: She is a divorced single mother who contracted a communicable disease working at a local hospital. This generated huge medical bills and loss of income.

Her employer was slow in paying these debts. This happened after a drastic cutback in hours due to state budget cuts. She signed up for a DMP designed to pay down credit card debt and has since changed jobs, was paid her work-related medical bills and is looking forward to being debt free in four years.

Social worker: Circumstances and poor credit led to his using small loan companies that charge extremely high interest rates. Since entering a DMP, he has made steady progress in getting out of debt. The agency is working to improve his credit rating so he can qualify for real credit, once his bills are paid, and not have to resort to high-rate loans that people with poor credit have to rely on.

Attorney: His debt was due to credit card overspending, poor money management and income reduction. He was worried about his credit score before going on a DMP.

After 14 months he found his score had improved to the point he could refinance his home to pay off his balance, make home repairs and install a new heating and cooling system.

Unsuccessful: An accountant recently created high credit card debt supplementing his business losses.

He needed to make significant spending habit changes to ensure DMP success but was unwilling to do so. He either didn’t make scheduled deposits or made them so late the plan failed and he ultimately had to be dropped from the plan.


Phil Mulkins 699-8888
phil.mulkins@tulsaworld.com

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Elusive, the burbs (8 months ago)
This is good news. I'm glad to hear people are getting rid of credit card debt and going to cash. It is the best way to live.
Thunder196, Tulsa (8 months ago)
When the companies decided to jack my interest rate up. Their explanation was "we have to make up for those we are losing money on", was the day I decided no matter what else I would pay off my cards and tell them to stick them in their ear. I have no credit card bills coming in each month, that money now goes in my savings account. It is such a nicer feeling.

Of course now the government is complaining people aren't spending. Go figure.
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