Tulsa World: Asian firms tops in auto reliability

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Asian firms tops in auto reliability
Consumer Reports says Ford makes strong gains in its annual survey.

A friend peers in the window as Winny and Lap Chan prepare to drive away in their new Scion from a New York car dealership on Aug. 4. The youth-oriented Scion brand from Toyota Motor Corp. finished first in reliability for the second year in a row, according to an annual survey by Consumer Reports. Kathy Willens / Associated Press

By TOM KRISHER Associated Press
Published: 10/28/2009 2:25 AM
Last Modified: 10/28/2009 5:14 AM

Asian automakers are still building the most reliable cars and trucks, with eight of the top 10 brands from Japanese and Korean companies, according to an annual survey by Consumer Reports.

But several models from Ford Motor Co. are now consistently scoring above Honda and Toyota, the perennial leaders.

While Toyota's youth-oriented Scion brand finished first for the second year in a row, several Ford models, including the midsize Ford Fusion and its cousin, the Mercury Milan, consistently have been at or near the top of their classes, a trend that led Consumer Reports editors to declare that Ford is now making some vehicles with world-class reliability.

After Scion, Honda, Toyota, Infiniti and Acura rounded out the top five brands in reliability based on surveys taken in March of subscribers who own or lease 1.4 million vehicles.

Honda's Insight hybrid was the most reliable vehicle in the survey, while the luxury SUV Volkswagen Touareg was the least reliable. The survey gauges how dependable 2010 model cars and trucks will be based on reliability in the past.

Asian automakers have scored well over the years because they traditionally paid more attention to quality and have tried to perfect manufacturing procedures. The U.S. automakers, however, claim that they have caught up.

"Ford is definitely doing something right," said Rik Paul, the magazine's automotive editor.

Ford's Detroit-area competitors, General Motors Co. and Chrysler Group LLC, didn't fare as well, however.

Chrysler had only one model that Consumer Reports recommended based on reliability and its staff test, and the Chrysler brand finished last out of 33 brands sold in the U.S. One third of Chrysler's models were much worse than average in reliability.

Six models from GM were recommended by the magazine, but it's still inconsistent. Only 21 of 48 models the magazine studied scored average or better in reliability.

At Ford, four-cylinder versions of the Fusion and Milan finished second in the family car category, beaten only by Toyota's Prius gas-electric hybrid. The Fusion and Milan outscored Toyota Motor Corp.'s Camry and Honda Motor Co.'s Accord, the two top-selling cars in the U.S. "which many people view as the paradigms of reliability," Paul said.

Of the 51 Ford, Lincoln or Mercury models in the survey, 46 were ranked average or better in reliability.

Yet while Mercury was the only Detroit brand to finish in the top 10 (10th), the Ford brand finished 16th, while Lincoln finished 20th. That's largely due to higher-end models — many with all-wheel-drive — scoring below average in reliability, said Jake Fisher, Consumer Reports' senior automotive engineer.

The Dodge Ram pickup, the only Chrysler model recommended by the magazine, did well in road tests and was average in reliability. The recommendation is important, though, because the Ram is Chrysler's top-selling model.

Complete results will be in Consumer Reports' December issue, due out Nov. 2, or Tuesday for subscribers to the Consumer Reports Web site at tulsaworld.com/consumerreports .

Consumer Reports’ reliability rankings by brand

1. Scion
2. Honda
3. Toyota
4. Infiniti
5. Acura
6. Mitsubishi
7. Lexus
8. Hyundai
9. Porsche
10. Mercury
11. Saab
12. Subaru
13. Suzuki
14. Kia
15. Mazda
16. Ford
17. Nissan
18. Volvo
19. Buick
20. Lincoln
21. Volkswagen
22. Pontiac
23. Mercedes-Benz
24. Audi
25. Chevrolet
26. BMW
27. Mini
28. GMC
29. Saturn
30. Jeep
31. Dodge
32. Cadillac
33. Chrysler

By TOM KRISHER Associated Press

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