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Hillcrest may drop CommunityCare insurance plan by March
 
By KIM ARCHER World Staff Writer
Published: 2/9/2009  7:50 PM
Last Modified: 2/9/2009  7:50 PM

Hillcrest HealthCare System announced Sunday that CommunityCare is seeking to reimburse its doctors at lower rates, so CommunityCare health insurance coverage will no longer be accepted at the Hillcrest system.

The contract between the parties is set to end March 1.

“Our desire is to have the contract renewed,” said Stephanie Gibson, vice president of managed care for Hillcrest HealthCare System. “We are still in negotiations with them, and we hope to continue to reach a fair and equitable outcome.”

She said CommunityCare’s proposed reimbursement levels were so low that the Hillcrest system would be unable to sustain the level and quality of medical care it provides. CommunityCare set the termination date, she said.

“We have been working with them in good faith. They are asking us to take a significant decrease in current reimbursement levels,” Gibson said. “We are not asking for something unreasonable.”

She said CommunityCare’s current reimbursement rates are competitive. “It is very costly to provide services and costly for our patients to receive them,” Gibson said.

At least 20,000 northeastern Oklahomans who are insured by CommunityCare will be affected if an agreement isn’t reached, she said. Patients of about 150 doctors employed by the Hillcrest system may have to seek new physicians, she said.

Hillcrest took out a two-page advertisement in the Tulsa World on Sunday to make the announcement. It displayed photos of most of the system’s doctors and encouraged people insured by CommunityCare or Preferred Community Choice to switch health plans to keep their primary care physician or specialist.

“CommunityCare regrets the unprofessional tactics used by Hillcrest in its ad in Sunday’s Tulsa World,” the Oklahoma-based company said in a written statement. “It is not CommunityCare’s policy to take its contract negotiations public.”

CommunityCare officials declined further comment until negotiations are completed. According to the company’s Web site, Preferred Community Choice PPO is a joint venture between St. John Medical Center and St. Francis Hospital. The company’s CommunityCare HMO is owned and operated by the two Tulsa hospitals, the Web site said.

Gibson said CommunityCare initiated negotiations with Hillcrest last fall and reached an impasse on reimbursement levels at the end of January.

The two parties agreed to extend negotiations another 30 days, but were still at odds last week.

“We felt we needed to inform the community about the pending termination of the contract with CommunityCare and put out a call to action,” she said.

In the advertisement, Hillcrest asked people insured by CommunityCare to go to their human resource representatives to request continued access to Hillcrest hospitals or doctors, perhaps through alternative health insurance plans.

It also asked patients to urge CommunityCare to pay reasonable rates to Hillcrest physicians.

“We’re continuing to work with CommunityCare and hope to reach a reasonable and fair outcome on this,” Gibson said.

If the contract is terminated, the last in-network day will be Feb. 28, Gibson said. Even physicians that aren’t employed by Hillcrest could be affected if they have privileges there, she said.

“This really has a potentially large impact,” Gibson said.

Hillcrest HealthCare System is owned by Ardent Health Services of Nashville, Tenn. Hillcrest soon is expected to transfer its ownership of OSU Medical Center to a city public trust.

Kim Archer 581-8315 kim.archer@tulsaworld.com

By KIM ARCHER World Staff Writer

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King Numa, Sapulpa (2/9/2009 8:09:41 PM)
A possible sign of things to come. First eye care, then dental, now health. The hospitals are charging too much and the insurance companies are paying too little. I know I can't afford this situation and I make pretty good money. I also know that socialistic medicine isn't much better as I have friends in Europe who don't want to work because they have a better life on state welfare.
Report Comment
okpaul, Tulsa County (2/9/2009 8:17:00 PM)
Ardent (Hillcrest parent company)is only concerned about one thing, making money and taking it out of the state of Oklahoma. Take your healthcare needs to St Francis or St John.
Report Comment
CEE, (2/9/2009 8:20:04 PM)
The announcement was fine only very late. Many people had to select their insurance carrier - if they are fortunate enough to have a choice - for 2009 in October 2008 and November 2008 with the change to take effect on January 1, 2009. The people will have to change physicians and hosiptals for a year and then try to change back.

The only good thing is for people looking for a new PCP; save the Hillcrest ad, you'll have a good idea of whom to call if you are willing to go to Hillcrest.
Report Comment
drmwvr59, (2/9/2009 8:25:19 PM)
Hmmmm...a local owned company-CommunityCare and a Tennessee owned hospital, who has been owned by how many corporations over the years?...hmmm. Ask members of CommunityCare insurance how their claims have been taken care of versus the treatment by some of these doctors who overbook patients and rush them in and out like cattle and don't even listen to them. The issue does not even involve Hillcrest, or I mean Ardent, it involves the Utica Park physicians. Also there are not tens of thousands of patients involved as has been reported on channel 6 this evening. Get the facts straight.
Report Comment
AdMan, (2/9/2009 8:29:55 PM)
CC>Hillcrest
Report Comment
Few Clothes, Austin, TX (2/9/2009 8:31:20 PM)
Smile, be happy! B. Hussein promised all of us thing are going to be just dandy.
Report Comment
King Numa, Sapulpa (2/9/2009 8:44:08 PM)
Obama, like Bush, was hired to keep the regular people from revolting and keep the elite on the throne (Oil Company, Wall Street, insurance, big business execs). Don't blame him. Bread and circuses...read your history.
Report Comment
AdMan, (2/9/2009 8:57:28 PM)
lol@hired
Report Comment
FuglyDude, (2/9/2009 10:12:08 PM)
anybody who believes that st. john or st. francis aren't in the business of making as much money off of patients as they can needs to get educated!

doctors - LISTEN UP - your days of being millionaires on the backs of sick people are OVER! get used to the fact you just might have to take a pay cut!

seriously - on the average just how much per hour do you think your services are worth?

And shall we base that upon whether or not you actually SAVE a patient versus kill them through negligence?

If a patient dies while under your care, will you reimburse the patient or insurance company? or do you get paid carte blanche whether you do a good job or not?

if you treat me in surgery and cause me to get a bacterial infection, then my treatment for the bacterial infection and subsequent requirement to stay longer in your dirty hospital should be covered by your arse, not my insurer!





Report Comment
bm, Tulsa (2/9/2009 10:33:57 PM)
I'm sorry, but this is just retarded.
I've had the same doctor forever. He happens to be with Hillcrest (Utica Park Clinic). He's always taken very good care of me.

These two bloated giants need to come to an agreement and quit jacking with people's lives.
Report Comment
opinionated, (2/9/2009 10:43:42 PM)
The picture that is being overlooked by Hillcrest and the doctors connected to them, is how many people will not have a choice but to leave them for the rest of 2009? Can they afford to take that kind of hit? CommunityCare is a choice for state employees and the education system, those people cannot change their insurance provider until January 1, 2010. Also, CommunityCare being owned by St Francis and St John's has to be a big factor in this mess.
Report Comment
CEE, (2/9/2009 11:38:06 PM)
As I recall, until recently CC did not include Hillcrest as an option. CC customers could only select Saint Francis or St. Johns.

CC's PPO was very difficult to work with. It took 8 months for them to approve an out-of-network consultation. The specialist referrals would expire before a visit could be scheduled, and they would refuse to extend the referral. They refust to pay for the specialist in a particular procedure because he was based out of St Johns and we were in the Saint Francis network.

I often wondered how these irrational decisions were justified.
Report Comment
Loki, Broken Arrow (2/10/2009 12:59:07 AM)
Hmmm. The docs want more money. The insurance company wants to hang on to more money. Wonder where they'll find it?
Report Comment
rocker, Afton (2/10/2009 1:34:31 AM)
You should see the homes the people own in Nashville, in the millions of dollar range nothing but GREED run them and the DR.
Report Comment
rocker, Afton (2/10/2009 1:37:32 AM)
2 Brother's own Ardent co they live in Nashville
Report Comment
concernedpapa, Kiefer (2/10/2009 7:13:45 AM)
Who would ever think that a hospital would want to make a profit? why would Dr.s want to be able to live comfortably? Insurance companys are in total control of the situation rt now. They are controlling the purse strings. Someone or something has to step up and say enough. You agreed to provide coverage now do it. Hospitals and Dr's also need to adjust their prices. $25 for an asprin be serious. Malpractice insurance premiums that are rediculous. Its a multi headed monster that has to be fixed.
Report Comment
Headhunter66, Laguna Hills (2/10/2009 7:43:23 AM)
Lawdy mercy, I sure hope some of the above posts are tongue in cheek. If not, I hope the posters are not representative of the nation as a group.

Gawd forbid someone should actually make a profit or be rewarded for hard work and investment. Work hard, become a doctor or owner of a business. Invest your money. Then give your services to everyone out of compassion. Don't expect rewards or profits. After all, we who have neither your skills, motivation, or work ethic, deserve to share your wealth?

It's only fair.

Report Comment
Joe E., Tulsa Metro Area (2/10/2009 8:36:44 AM)
I heard that community care is owned by St. Francis and St. Johns; wouldn't that be a conflict of interest.

Apparently, in the print version of the paper, there is a rebuttal letter (on the same page with this article) stating that they had offered more money, but Hillcrest didn't want it to go to the Drs and wanted to use it for hospital costs.
Report Comment
King Numa, Sapulpa (2/10/2009 12:19:42 PM)
People should be allowed to make a profit. For services that are not luxuries it MUST be reasonable. All people have the right to life, liberty, and the pursuit of happiness. Maybe we should engage Social Darwinism and open extermination camps like the Nazis, Soviets, or Taliban and rid ourselves of the people who are too weak or stupid to become Doctors, Lawyers, or CEO.
Report Comment
King Numa, Sapulpa (2/10/2009 12:25:54 PM)
Most hospitals provide services (usually grudgingly) to the poor without charge. Insurance companies are constantly being ripped off by phony charges. Drs are sometimes being sued for honest mistakes. I really don't know how this can be fixed in a society that believes that money and status is their god.
Report Comment
Bullhead, Nicut (2/10/2009 4:40:17 PM)
Hey kids, Maybe if we started taking better care of ourselves, we wouldn't need THEM so badly. Wouldn't that just ring their bells?
Report Comment
Truth Matters, (2/12/2009 6:18:32 AM)
Anyone who believes that Saint Francis and St. John are not involved in these negotiations to get rid of the competition is deluding themselves. This is a business. They control the insurance, employ the doctors you can see and own the hospital. Who is the patient's advocate in this? Kim Holland should be investigating this monopoly. By the way, why hasn't SouthCrest ever been allowed to be in network? Because the "saints" want the "aints" out of business!
 

 
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