MAKE US YOUR HOMEPAGE | Saturday, November 21, 2009 | WIRELESS

Frequently Asked Questions on tulsaworld.com

Is tulsaworld.com free?

Yes. World Publishing Co. decided in 2006 to take down the restrictions to the site that allowed only online subscribers and newspaper subscribers to have full access to Tulsaworld.com. All content on tulsaworld.com is free, as well as the stories from the archive.

What is the Tulsaworld.com user’s agreement?

View Privacy Statement

What is Tulsaworld.com’s copyright statement?

Tulsaworld.com is protected by copyright under U.S. and International copyright laws and conventions. Without the express written permission of tulsaworld.com or the other copyright holders, the user may not use, distribute, store, modify, publish, transmit or participate in the transfer, sale or reproduction nor create derivative works from, distribute, perform, display or store any part of its material for purposes other than the user’s personal, noncommercial use.

User may copy the material or otherwise download items for personal, noncommercial use, provided the user maintains all copyright information on such materials and has obtained written permission from Tulsaworld.com.

Why does tulsaworld.com use cookies?

A cookie is a small amount of data sent from a Web server to your browser and then stored on your computer’s hard drive. A cookie enables personalization of a Web site for a user by associating information, such as passwords, purchases, and preferences, with that user. Only the Web server that sends a cookie can read it. A cookie cannot deliver viruses.

Cookies are used to track your visits and provide a personalized online experience. Although our servers automatically log the IP/Internet address of your computer, this information does not identify you personally. You remain anonymous until you have otherwise provided personal information and are logged in.

Why isn’t all of the content published in the Tulsa World print edition also published online?

Tulsaworld.com publishes all stories produced by the Tulsa World newspaper with the exception of some syndicated columns and horoscopes. These items require a republication fee, which we’ve chosen to avoid in order to keep subscription costs low. You can see those features on the site by looking at the portable document format (pdf) of every page of the newspaper by going to the PDF index here.

The comics pages are available each day on the comics PDF index here.

How can I buy an old copy of the Tulsa World print edition?

Back copies are kept for about 90 days. After that they are recycled. You can contact the back copies desk at (918) 581-8584 from 8 a.m. to 5 p.m. Monday through Friday or by email at backcopy@tulsaworld.com

How can I purchase photos?

Photos available for sale must be published in the paper or online. Call (918) 732-8198 from 8 a.m. to 5 p.m. Monday through Friday or by email at picturethis@tulsaworld.com

Where can I find an engagement/wedding/anniversary/birth announcement form online?

Go to the Celebrations site.

How can I get an engagement/wedding/anniversary/birth announcement into the Tulsa World?

Contact our Celebrations department at (918) 581-8488, or e-mail celebrations@tulsaworld.com.

Where can I access the Classifieds?

The classifieds are accessible from the top navigation menu on the right-hand side of the page.

Does the Tulsa World have an archive department or library?

The tulsaworld.com online archive serves as an official record of the newspaper and has all Tulsa World and Tulsa Tribune articles from 1989 to date. We refer our readers to the Tulsa City-County Library for stories published before 1989. Call (918) 596-7977. Address: 400 Civic Center, Tulsa, OK 74103.

Where are the archives located on the site?

A search bar for a quick search and an advanced search of the site and the archives are located on the top of each page.

Why can't I find the story I'm looking for in your archives?

An archive search result is closely tied to the keywords you use to initiate the search. The search results narrow as the keywords become more specific. The search engine will display only the last 500 stories that fit the parameters of the search. For this reason, common worlds like “Tulsa” and “Oklahoma” or “football” would not give you good results for a search.

Can I put something I find on Tulsaworld.com on my Web site or blog?

Everything found on Tulsaworld.com is copyrighted. Republishing anything from our Web site without permission is against the law. Users may copy the material for personal, noncommercial use provided they have obtained written permission from Tulsaworld.com by e-mailing web@tulsaworld.com. web@tulsaworld.com.

Please see our copyright statement for more information.

Can you e-mail a previously published story to me?

No. Our archive database is searchable by keyword and contains every story published by the Tulsa World and Tulsa Tribune since 1989. Go to the advanced search by clicking here.

If you have trouble finding a story, email web@tulsaworld.com.

I am an educator. How do I know if my school receives an educational discount?

Classroom newspapers are available to schools and other educational programs within the Tulsa World delivery area at a reduced rate of 14 cents per daily copy.

Educators must order a minimum of two delivery days and at least five copies per delivery to qualify for the educational discount of 14 cents.

If you are unsure if your school participates in the delivery of Tulsa World classroom newspapers, contact Sara Amberg at Sara.Amberg@tulsaworld.com or (918) 581-8592.

I am an educator and know that my school does not currently receive Tulsa World classroom newspapers. How do I go about receiving information and any discounts that are applicable?

We are glad that you are interested in obtaining information regarding classroom newspapers and educational discounts. Classroom newspapers are available to schools and other educational programs within the Tulsa World delivery area at a reduced rate of 14 cents per daily copy. Educators must order a minimum of two delivery days and at least five copies per delivery to qualify for the educational discount of 14 cents. Visit our Newspaper In Education Web site at www.tulsaworld.com/nie to learn more about the many workshops and in-paper features scheduled this semester. Educators can attend educational workshops sponsored by the Tulsa World and receive 300 papers free of charge. For more information on Tulsa World educational programs, contact Sara Amberg at Sara.Amberg@tulsaworld.com or (918) 581-8592.

Educators must order a minimum of two delivery days and at least five copies per delivery to qualify for the educational discount of 14 cents.

Visit our Newspaper In Education Web site at www.tulsaworld.com/nie to learn more about the many workshops and in-paper features scheduled this semester.

Educators can attend educational workshops sponsored by the Tulsa World and receive 300 papers free of charge. For more information on Tulsa World educational programs, contact Sara Amberg at Sara.Amberg@tulsaworld.com or (918) 581-8592.

How can I talk to someone at the Tulsa World by phone or by email?

Go to our Contact the Tulsa World site.

Who do I call about issues on tulsaworld.com?

Contact the web editor at web@tulsaworld.com or call (918) 581-8464.

REPORT ABUSE

Where do I report abuse and inappropriate content?

If you are logged in, click on Report Comment next to any inappropriate comment. If you are not logged in, you can email web@tulsaworld.com with the screen name connected to such activity and any web addresses of stories where this is displayed.

I see spam on the site or on a Profile Page. Who do I report that to?

Email web@tulsaworld.com with the web address or the screen name of the Profile Page where the spam is located.

How do I report identity theft, an underage user, cyber bullying or a copyright violation to tulsaworld.com?

If you are logged in, click on Report Comment next to the comment in violation of our terms and conditions. If you are not logged in, Email web@tulsaworld.com with the screen name connected to such activity and any web addresses of stories where this is displayed.

Someone is using my name as a screen name – what can I do?

Email web@tulsaworld.com with the screen name and include your name and contact information. We will review the account.

MY ACCOUNT

What is available on my Profile Page, my personal home page at tulsaworld.com?

Other users can visit your Profile Page to learn about you and what articles, sites, or local attractions interest you.

This page allows you to control some of the information that is displayed on your page, and who can view it.

Already have an account and are signed in? This is what your current Profile Page looks like.

Your Profile Page includes these sections:

About Me – Type in a little bit more about yourself that you would like to share with others. This allows others to learn more about you and gives you a better chance to connect with them.
Local Favorites – Type in your Local Favorites to share what you love. Others users can see if their favorites match up with yours or maybe you'll even introduce someone to a new spot.

Any Local Favorites that you leave blank will not appear on your Profile Page.
Currently -- The Currently part of your Profile Page shows what's important to you right now. It's a quick snapshot of the activities and plans that interest you. Feel free to change it as many times as you need to.

Any Currently sections that you leave blank will not appear on your Profile Page.
Activity --This displays all of your reader comments and links to the stories they appeared on.
Connections -- This is where your friend links are stored as well as what groups and forums you have either created or joined.
Photos -- You can upload images that you want to share with the community.
Bookmarks -- See an interesting story you want to keep a hold of? Find a story in the Tulsa World archives you think others in the community need to read to understand a current issue? Click the bookmark button on any Tulsa World story and store it on your Profile Page in Bookmarks. This section also allows you to save the web addresses of other items you find online.

How do I set my Profile Page to private?

How do I remove my child’s account from tulsaworld.com?

Email web@tulsaworld.com and give us the screen name, email address and name connected to the account in addition to your name and contact information.

How do I change the personal information on my tulsaworld.com account?

Sign in and go to the My Account link at the top of the tulsaworld.com home page. Then click on Change Options and Preferences.

How do I change my screen name?

Sign in and go to the My Account link at the top of the tulsaworld.com home page. Then click on Change Screen Name, Email Address, and User Information.

How do I upload the photo that is connected to my screen name in reader comments and my Profile Page?

How do I sign up to have email newsletters sent to the email address connected to my account?

Sign in and go to the My Account link at the top of the tulsaworld.com home page. Then click on Change Email Newsletter Options.

How can I change the email address that is connected to my account?

Sign in and go to the My Account link at the top of the tulsaworld.com home page. Then click on Change Screen Name, Email Address, and User Information.

What if I want to remove someone from my Ignored User List?

Once you have an account, you can select other users you want to ignore, so you don’t have to see their reader comments when you are logged in. To remove someone you placed on your list, sign in and go to the My Account link at the top of the tulsaworld.com home page. Then click on Manage Ignored User List.

How old do I have to be to create a tulsaworld.com account?

You must be 13 years old to create an account. If you believe an account has been created by someone younger than 13, Email web@tulsaworld.com and include the screen name connected to the account.

CONNECTIONS

How do I ask someone in the Tulsa World Social Network to be my friend through Connections?

Find the Profile Page of the person by clicking on that person’s screen name. When you go to the Profile Page, click the button under the photo that says “Add as a friend.”

What do I do when someone in a group/forum is harassing or threatening me?

Email web@tulsaworld.com and include the screen name of the person as well as your name and contact information.

How do I create a group?

You must be logged in to create a group. From your profile page, click on connections. Under groups, select the link to Tulsa World Groups. There will be a button called Create a new group. Click this link and you will be asked to enter the name and description of the new group. Enter this information and choose to create the group. You will then be taken to the new group page and from the edit button will be able to add tags to the group or edit its description as well as manage your membership requests and users.

How do I set a group to be open to the public or made private?

Only members of a group are able to view group activity such as discussions or who is a member. Non group members will only see the name and description of the group when visiting the group page. From there they will also be able to request permission to join the group.

How do I block a member of a group?

A member of a group can be removed (if you are the admin of the group) by going to the edit section of the group page and selecting the "remove user" option from the "group members" list for the member you wish to remove.

How do I remove a group I created on tulsaworld.com?

Groups are not currently removable. They will have to be removed manually initially, however a group admin tool for Tulsa World internal usage is planned.

How do I change a group’s moderator?

Each group can have multiple moderators (users capable of moderating the group discussion) as well as administrators (users capable of editing the group settings and membership). To add/remove a moderator or admin go to the edit section of the group page [note: you must be a group admin to do this], press the edit button on the user in question's row, change the checkmarks to reflect the status you want to give/remove, and click update. The user is now edited.

BOOKMARKS

How do I save a link to a story I see on tulsaworld.com to my Bookmarks?

Click on the button above the headline that says Bookmark. Then fill in the information and click save.

How do I save a link to something I see that isn’t on tulsaworld.com?

Copy and paste the web address into the Bookmark section and click save

PHOTOS

I can’t upload the photos to my Profile Page. What am I doing wrong?

Email web@tulsaworld.com and explain the issue.

I can’t find the answer to my question?

Email web@tulsaworld.com and someone from our staff will respond to your question.